We are usually asked about:

How long does a new website usually take to create?

Generally speaking for a basic website, we can usually have the website up and running live within 10 business days. This is just a guide and depending on the complexity of the project it can be either more or less.

How do I pay my invoice?

We offer several methods to pay your website management invoice:

  • You can pay with a business cheque
  • You can pay with a personal cheque
  • You can pay with PayPal (and use your credit card)
  • You can pay via INTERAC payment (Canadian customers)
  • Finally, you can pay via WIRE transfer (details to be given)

How do I make a support request?

We love dealing with customers so we make it very simple. You can call us toll-free, you can call us local, you can email us at any of our main contact accounts, or you can use our helpdesk ticket system.

I accidentally deleted my WordPress page, what can I do?

Accidents do happen and most of our clients by default have backup service as part of their annual hosting account. Simply call us right away and we can check the last backup on the server to recover your data.

Don’t have backup service in your plan? Contact the office staff to get more information on this valuable feature.

Email Service. Do I buy seperately or what?

Email service/hosting is standard with all our hosting plans. We do offer seperate email hosting packages if needed on a different platform. Call us for complete details.

Didn’t find the answer?

If you can’t find the answer above, or at our helpdesk, feel free to use the form below to submit your question and we will typically get back to you within one business day.

If you are in need of an immediate website management question, just call us toll-free. Thank you

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  • Delta Decisions helped get me website up and running quickly and efficiently. They were easy to work with and explained things to me in a way that made it simple to get my business up to date with technology. I have received a lot of compliments on how professional the website looks. It has really helped take my business to the next level to have a professional website that runs well. Thanks!

  • Delta Decisions has been a fantastic resource in helping our non-profit organization get online.
    I would highly recommend them for your IT needs, you will not be disappointed!

  • Working with Robert and Delta Decisions has been enjoyable. He is personable, easy to talk to and professional.
    Robert is not the type to nickle and dime you and is exceedingly honest and fair. He has a very quick response rate to my questions and is easy to get in touch with.
    When my site went live he was up in the wee hours of the night testing it (while I slept peacefully) and my site never goes down since I moved it over to Delta Decisions….

  • Robert, we can’t begin to thank you for all of your time and efforts in making this transition as easy for us as possible. When we came to you, we were over our heads with the complexities of our websites and all of the changes that needed to be made. You and your team were able to break up our projects into measurable tasks while working within our budget and immediate timeline. Above all, it was your attention to detail and positive enthusiasm that made this a pretty enjoyable process for us!
    We are excited about growing our company with you and look forward to the long term relationship ahead. Thank you again for all that you have done for us!

Our skills:

Web development 100%
Custom WordPress 100%
Digital Marketing & PR 100%
SMM & SEO 100%
CS-cart development 100%
Google Analytics/Tools 100%
SSL and domain services 100%