We are usually asked about:

How long does a new website usually take to create?

Generally speaking for a basic website, we can usually have the website up and running live within 10 business days. This is just a guide and depending on the complexity of the project it can be either more or less.

How do I pay my invoice?

We offer several methods to pay your website management invoice:

  • You can pay with a business cheque
  • You can pay with a personal cheque
  • You can pay with PayPal (and use your credit card)
  • You can pay via INTERAC payment (Canadian customers)
  • Finally, you can pay via WIRE transfer (details to be given)

How do I make a support request?

We love dealing with customers so we make it very simple. You can call us toll-free, you can call us local, you can email us at any of our main contact accounts, or you can use our helpdesk ticket system.

I accidentally deleted my WordPress page, what can I do?

Accidents do happen and most of our clients by default have backup service as part of their annual hosting account. Simply call us right away and we can check the last backup on the server to recover your data.

Don’t have backup service in your plan? Contact the office staff to get more information on this valuable feature.

Email Service. Do I buy seperately or what?

Email service/hosting is standard with all our hosting plans. We do offer seperate email hosting packages if needed on a different platform. Call us for complete details.

Didn’t find the answer?

If you can’t find the answer above, or at our helpdesk, feel free to use the form below to submit your question and we will typically get back to you within one business day.

If you are in need of an immediate website management question, just call us toll-free. Thank you

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Testimonials:

  • From the site’s planning stages, through it’s implementation; you have translated complicated web issues into simple everyday language.

  • Delta Decisions designed a fabulous website for us in less than 6 weeks. The final design exceeded my expectations, allowing us to maintain the site ourselves. The navigation and ordering process is easy for our customers.

    Most importantly, they were able to come in under budget – even with a very aggressive timeline.

  • We were very pleased with the work and especially the consideration given to us for what was for us a very busy time. We would not hesitate to recommend…

  • Robert McCoy and Delta Decisions were present every step of the way during our website transition process. Every concern and request was addressed and delivered in a timely manner. They continue to be a pleasure to work with and I trust Robert to manage our website.

    NuWave Solutions, LLC
    Shaun Kravitz Vendor Manager

Our skills:

Web development 100%
Custom WordPress 100%
Digital Marketing & PR 100%
SMM & SEO 100%
CS-cart development 100%
Google Analytics/Tools 100%
SSL and domain services 100%