Online SupportWhat does “website management services” really mean and what is covered in that broad phrase?

Well at Delta Decisions we make it very simple. For a few years we have one price for all of our services. Initially we had various rates for our different services. Design work was one price, HTML work was another, programming work was another price and SEO was yet another price rate.

Why do we make our prices public? We are so confident that our prices are the best when you compare what we deliver. Check around with other companies and then check our testimonials or talk to our clients, they always love to hear from you and will surely tell you the great website management service we provided them.

Now our website management services support is very simple, our flat hourly rate of $75.00 covers all these basic website management services.

Standard website management services for these plans include:

  • Weekly backups of your website
  • Malware control
  • Virus Control
  • Phone / Email support
  • 1st Priority in response time
  • Plug in and version upgrades on content management systems like WordPress, Joomla, Drupal, etc …
  • Website design updates
  • Website content updates
  • Google SEO reports
  • Google Analytics review/analysis
  • Organic and PPC SEO work
  • HTML updates
  • Programming updates
  • WordPress CMS upgrades
  • Joomla CMS upgrades
  • Social Media Management
  • Domain registration
  • Shared/Virtual and Dedicated hosting setup
  • Newsletter assistance management
  • Social Media account creation

E-Commerce website management services include:

  • Everything from standard website management services plus…
  • SSL support (certificate purchase is extra)
  • SSL and dedicated IP address purchases
  • Management of shopping cart system
  • E-commerce design update
  • Help with maintaining payment systems

As well, don’t forget, here at Delta Decisions we do not have any minimum charges, so if a request is 15 minutes, 15 minutes is added to your file, not a 1 hour minimum like some of our competitors. If the update is 5 minutes, again only 5 minutes is added.

Each block of hours can be used anytime within 1 year, after that the block of hours will expire.

All work is done in-house by Delta Decisions staff.

Basic Website
This includes only website hosting. No website management services are included.

Starter Information Website Support
The websites that fall under this category are those that have about 1-10 pages.
Includes:

  • 6 hour block of website management services (see above for description of services)

Medium Information Website Support
Websites that are medium sized – about 10-50 pages – would fall under this category
Includes:

  • 10 hour block of website management services (see above for description of services)

Large Information Website Support
Websites that are over 50 pages are considered Large.
Includes:

  • 15 hour block of website management services (see above for description of services)

Please note: None of the above support packages e-commerce support.

Starter E-Commerce Website Support
If your online store has less than 100 products you’d fall into this category.
Includes:

  • 6 hour block of e-commerce website management services (see above for description of services)

Medium E-Commerce Website Support
If your online store has 100-1000 products you’d fall into this category.
Includes:

  • 10 hour block of e-commerce website management services (see above for description of services)

Large E-Commerce Website Support
If your online store has over 1000 products you’d fall into this category.
Includes:

  • 15 hour block of e-commerce website management services (see above for description of services)